Informations

INFORMATION AND CONDITIONS

With our online booking system you’ll find the best prices, a fast and secure way to make your reservations.

The whole process is protected and certified by strict security systems Thawte so all personal data and credit card information are kept safe. Your credit card details (number and expiry date) are required to guarantee your reservation. The hotel reserves the right to pre-authorise credit cards prior to arrival. Accepted credit cards: Visa, Euro/Mastercard, Maestro, CartaSi.

When you finish booking you will receive an e-mail confirmation with details of your stay.

You can only be found on our website offers for short getaways or long stays at the beach with a detailed description of the condition.

During periods of limited availability our system may not show any available rooms, but we still may be able to accommodate you.
Please contact us directly by mail through the « contact » section and we will respond as soon as possible with the best solutions suited to your needs.

Check-In: The rooms are available from 1200 hours.

Check-Out: We kindly ask you to vacate your rooms by 10am, thus allowing us to make the rooms clean and welcoming, ready for incoming guests.

Children and Extra beds:

Children under 3 years in a double room with cot stay free (meals at the restaurant apart).
For third and fourth beds there is a discount up to 50% depending on the type of room chosen and the age of the guest

Domestic Pets:

Despite our passion for animals, we kindly ask that you do not bring them to the hotel. Thank you for your understanding.

Payment method:

Deposit:  online with credit card or by bank transfer (30% of the reservation)
Balance (on departure): cash, Visa, Euro/MasterCard, Maestro

Cancellation Policy: Bookings made through the site direct www.hotelimperia.com, using no special offer, can be cancelled and / or changed without penalty up to 7 days before date of arrival (10 days for the Suite & the Junior Suite). For late cancellations or no show will be charged the first three nights. For the early departures will be charged the entire reserved period with exceptions of the meals.

Any offers and some type of rooms can provide different payment and cancellation methods.

Accommodation Tax:

The city tax, determined in Euro 1,30 per person per night (for a maximum of 10 nights), is to be paid directly to the hotel.

The accommodation tax is not included in the hotel’s price and should be paid at the moment of departure. Children under the age of 10 are exempt. Will be shown on the invoice from the holiday structure, listed under its own name.

Smoking:

To respect all guests and staff, smoking is forbidden in all rooms and closed areas of Hotel Imperia. Smokers can smoke on balconies and all outdoor spaces.

Newsletter

Hotel Imperia - Via bafile 538, 30016 Jesolo Lido, Venezia
Tel: +39 0421 370718 - Fax: +39 0421 370807 - Email info@hotelimperia.com - C.F. e P.IVA: 01817880261